Terms & Conditions

MILWAUKEE TOOL AUSTRALIA REDEMPTION TERMS & CONDITIONS

MAXIMUM REDEMPTION CLAIMS PER PROMOTION

Promotion	Maximum Redemption Claims Limit
Q3 2026 Quarterly Redemptions	5 Redemption Claims
PACKOUT Limited Time	5 Redemption Claims

PROMOTER

All Milwaukee redemption offers are run by Techtronic Industries Australia Pty Ltd trading as Milwaukee Tool Australia (ABN 98 002 277 509) of 611 Blackburn Road, Notting Hill, VIC (Promoter).

WHO IS ELIGIBLE TO PARTICIPATE

A Redemption Offer is only open to Eligible Persons. An Eligible Person is a person who:

1. is either an Australian citizen or a resident;
2. is over the age of 18 years or a parent or guardian of a person who is under the age of 18 years;
3. during the Promotion Period purchases an Eligible Product from an Authorised Milwaukee Retail Partner in Australia;
4. submits a valid Redemption Claim before the Redemption Claims End Date;
5. provides a physical Australian street address for the distribution of the redemption (PO Boxes are not acceptable);
6. in the reasonable opinion of the Promoter, is claiming the redemption exclusively for the Eligible Person’s own personal use or as an authorised person claiming on behalf of their employer as a corporate purchase and is not claiming either:

i. for any other commercial purpose such as for the resale of an Eligible Product or a Redemption Offer; or

ii. on behalf of any other person or group of persons (including persons based at the same physical street address);

7. does not in any way tamper, or attempt to tamper, with the redemption and/or the claim process for the redemption (including by submitting fraudulent claims for redemption) and/or does not engage or attempt to engage in any behaviours which are inconsistent with these Terms and Conditions;
8. has not previously been denied a redemption claim by the Promoter for reasons associated with a reasonable suspicion of tampering or attempted tampering with the redemptions process and/or for a reasonable suspicion of non-compliance with these Terms and Conditions; and
9. otherwise fully complies in all respects with these Terms and Conditions.

PROMOTION PERIOD

A Redemption Offer shall be available for purchases of Eligible Products made during any periods listed on https://www.milwaukeetool.com.au/redemptions/ (Website) and/or on any applicable marketing material or point of sale published by or on behalf of the Promoter communicating the redemption offer, including in-store point of sale (Point of Sale).

Where there is a difference between the Promotion Period listed on the Website and the Promotion Period listed on Point of Sale, the Promotion Period listed on the Website shall prevail.

ELIGIBLE PRODUCT(S)

Milwaukee products which are eligible to obtain a Redemption Offer shall be listed on the Website and/or on Point of Sale.

If a bundle of Milwaukee products is listed as an Eligible Product (such as a “Kit” or “Power Pack”), then that entire bundle must be purchased in the full and entire original listed composition. Individual items or products within the listed bundle cannot be swapped, changed or altered in any manner whatsoever; otherwise, the bundle will be immediately and automatically deemed to be excluded from being an Eligible Product.

If an Eligible Product requires the purchase of multiple products that are not otherwise sold as part of a Kit or Power Pack, all of those products must be purchased in a single transaction and appear on the same Proof of Purchase.

Certain Milwaukee products may also be specifically excluded from being an Eligible Product. These may be listed on the Website or on Point of Sale.

Milwaukee products which have been purchased as part of, or used in conjunction with, any other bonus offer or redemption offer made available by the Promoter or any Authorised Milwaukee Retail Partner, whether during or outside of the Promotion Period, may be excluded from being Eligible Products, at the Promoter’s discretion.

In addition, the following Milwaukee products shall always be deemed to be excluded from being Eligible Products, notwithstanding anything listed on the Website or Point of Sale:

a. Milwaukee products which would have been Eligible Products but were purchased outside of the Promotion Period;

b. Milwaukee products which were purchased outside of Australia;

c. Milwaukee products which were purchased from:

1. any retailer who is not an Authorised Milwaukee Retail Partner;
2. any online marketplace; or
3. any person who has originally purchased the Milwaukee product from an Authorised Milwaukee Retail Partner but who subsequently on-sells that Milwaukee product; and

d. Milwaukee products which have not been purchased in their original packaging (for example, products that are sold individually after being removed from a broader Milwaukee product kit).

If an Eligible Product is returned to its place of purchase, the corresponding Redemption Claim will be deemed to be immediately invalid. If the Eligible Product is returned after a Redemption Offer has been delivered, the Promoter may refuse to accept any further Redemption Claims from that Eligible Person for any period thereafter (in its absolute discretion).

If an Eligible Product is replaced by an Authorised Milwaukee Retail Partner due to a product quality issue, the Promoter may request that a new Redemption Claim must be submitted, including the replacement documentation as Proof of Purchase.

Where there is any difference between the Eligible Products listed on the Website and the Eligible Products listed on Point of Sale, the Eligible Products listed on the Website shall prevail.

REDEMPTION CLAIMS END DATE

A valid and fully completed Redemption Claim for a Redemption Offer must be received by the Promoter by the date which is listed on the Website and/or on Point of Sale as the date of closing for the applicable redemption submissions to be made.

Any claims received by the Promoter after the Redemption Claims End Date shall be ineligible for a Redemption Offer. The Promoter takes no responsibility for any Redemption Claims that are late, lost, misdirected or, for whatever other reason, are not received by the Promoter by the Redemption Claims End Date.

Where there is any difference between the Redemption Claims End Date listed on the Website and the Redemption Claims End Date listed on Point of Sale, the Redemption Claims End Date listed on the Website shall prevail.

REDEMPTION OFFER

The Milwaukee product(s) which can be redeemed as a redemption in reward for purchasing an Eligible Product shall be listed on the Website and/or on Point of Sale in respect of each Eligible Product.

A Redemption Offer can only ever be claimed from the Promoter by submitting an online Redemption Claim via a Milwaukee Account accessible on the Website. Redemption Offers will never be provided by Authorised Milwaukee Retail Partners at the point of purchase in-store.

A Redemption Offer cannot be returned to the Promoter or any Authorised Milwaukee Retail Partner, is not transferable or exchangeable for any other Milwaukee product and cannot be redeemed as cash.

Where there is any difference between the Redemption Offer listed on the Website and the Redemption Offer listed on Point of Sale, the Redemption Offer listed on the Website shall prevail.

LIMITED REDEMPTION OFFERS

The Website and/or Point of Sale may state that a Redemption Offer for a particular Eligible Product will be capped at a limited total amount (Redemptions Cap).

Where a Redemptions Cap applies, any claims made after the Redemptions Cap has been reached shall be ineligible for the Redemption Offer and the Promoter may reject such claims.

Alternatively, where a Redemptions Cap is reached, the Promoter may (in its absolute discretion and without any obligation) elect to provide substitute Milwaukee product(s) of a similar type or similar value to the applicable Redemption Offer, as determined by the Promoter (in its absolute discretion).

MULTIPLE REDEMPTION CLAIMS

Unless other conditions are specified on the Website or Point of Sale which restrict the number of Redemption Claims for an Eligible Product (including where a Redemptions Cap applies), an Eligible Person is permitted to submit multiple Redemption Claims for the purchase of multiple Eligible Products, subject to complying with the following:

1. Only one (1) Redemption Claim is permitted for the purchase of each Eligible Product.
2. An Eligible Person can only submit valid Redemption Claims up to the Maximum Redemption Claims Limit defined in Table 1 across all purchases of all Eligible Products for the applicable Promotion.

If more Redemption Claims than the Maximum Redemption Claims Limit are received, the Promoter will determine (in its absolute discretion) which Redemption Claims will be accepted and which Redemption Claims will be rejected from across all Redemption Claims submitted by the Eligible Person up to the Maximum Redemption Claims Limit.

By way of example, if no other conditions restrict the number of Redemption Claims for a specific Eligible Product and the Maximum Redemption Claims Limit defined in Table 1 for that Promotion is five (5), then:

• if an Eligible Person purchases ten (10) of the same Eligible Products during that Promotion, the Promoter will only accept a total of five (5) Redemption Claims for those Eligible Products; and
• if an Eligible Person purchased ten (10) different types of Eligible Product during that Promotion and submits Redemption Claims for all ten Eligible Products, then the Promoter will only accept a total of five (5) Redemption Claims from across all of those Eligible Products and will determine (in its absolute discretion) which five Redemption Claims will be accepted.

3. Each Redemption Claim must be submitted separately and at all times fully comply with these Terms and Conditions.

Where other conditions are specified on the Website or Point of Sale which limit the number of Redemption Claims for an Eligible Product (including where a Redemptions Cap applies), those conditions and limitations shall prevail over the above.

PROOF OF PURCHASE

All Redemption Claims for a Redemption Offer must be supported by a valid and original proof of purchase document issued by the Authorised Milwaukee Retail Partner from whom the Eligible Product was purchased. Proof of Purchase documents must not be shared by persons.

The Promoter reserves the right (in its absolute discretion) to request further information (including as to the circumstances surrounding the purchase) and/or to invalidate a claim for a Redemption Offer and/or to invalidate multiple claims by the same person for multiple Redemption Offers if it considers that adequate or original Proof of Purchase has not been provided or that Proof of Purchase has been submitted fraudulently.

Failure to respond to such a request within a reasonable time period (as determined by the Promoter in its absolute discretion) shall entitle the Promoter to reject a Redemption Claim.