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Shipping Information


  • Store Pickup
    • Free pickup is available at any of our WA stores.  Click here to find your closest store
  • Free Shipping
    • All items marked with "Free Shipping" will be shipped to any location in mainland Australia or Tasmania free of charge.
  • Australia Post [Satchel]
    • Items will be sent in an Australia Post Express Post satchel.
    • Delivery time is between 2-5 business days from despatch date.
  • Perth Metro Express
    • The Perth metro region includes all those within the postcode range 6000-6214 & 6800-6999
    • Orders are typically sent with Australia Post.
    • Delivery time is typically 1 business day from despatch date.
  • Fixed Rate [Parcel]
    • Orders will typically be sent by road transport with Australia Post or one of our Couriers.
    • Delivery time is between 2-10 business days from despatch date.
  • Courier Service
    • Heavy and/or bulky items will be shipped by road transport with one of our couriers.
    • Orders shipped with a courier can only be delivered to a fixed address (PO Boxes not accepted)
    • Courier deliveries to residential addresses (ie. someone lives there) will incur additional freight charges. The appropriate shipping option should be selected on checkout.
    • If the non-residential option is selected in error at checkout we'll contact you after your order is placed to request additional payment or to arrange delivery to an alternative non-residential address. We could, for example, ship your order to a friend or family members place of business.
    • If you can't use a non-residential shipping address you can choose to have your order delivered to your local freight depot. Simply select the "Non-Residential" shipping option and enter your shipping street address as "C/O Freight Depot" at checkout. The courier company will contact you directly and provide further instructions when your order is ready for pickup.
    • Delivery time is between 2-10 business days from despatch date.
    • Courier deliveries to remote Australian islands may incur additional freight charges.

Delivery Times

Delivery times will vary depending on your location but will generally take between 1-10 business days.  Currently stocked items will be despatched same day or next day.  Unfortunately it is not possible for us to carry all stock items 100% of the time.  If an item is out of stock we will order from our supplier immediately and mark your order as priority.


Order Tracking

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