Shipping Information

Store Pickup

  • Free pickup is available at any of our WA stores.  Click here to find your closest store
  • Simply select the "Store Pickup" option and then your store of choice during checkout


Freight Charges

  • Free Shipping
    • All items marked with "Free Shipping" will ship anywhere in Australia free of charge.
  • $10 Perth Metro
    • All orders to customers in the Perth metro region will incur a maximum freight charge of $10, regardless of any other shipping rate indicated.
    • The Perth metro region includes all those within the postcode range 6000-6214 & 6800-6999
  • $12 Express Shipping
    • Items marked "$12 Express Shipping" will be sent in Australia Post pre-paid Express Post satchels.
    • If you add other items marked "$12 Express Shipping" to your shopping cart the total shipping cost will remain $12.
  • $20 Flat Rate (Non Perth metro)
    • Items marked "$20 Flat Rate" will ship anywhere in Australia for $20.
    • If you add other items marked "$20 Flat Rate" to your shopping cart the total shipping cost will remain $20.
  • $20+ (Non Perth metro)
    • Large and heavy items will display a shipping rate on the product page. This rate is per item ordered.
    • For remote delivery addresses and when the shipping rate is $60 or above we may need to manually calculate a shipping quote for you. During checkout you will be advised if you qualify for the quoted shipping rate or whether a quote will need to be manually calculated for you.


Delivery Times

Delivery times will vary depending on your location but will generally take between 2-10 business days.  Currently stocked items will be despatched same day or next day.  Unfortunately it is not possible for us to carry all stock items 100% of the time.  If an item is out of stock we will order from our supplier immediately and mark your order as priority.


Order Tracking

  • If your order is sent with Australia Post you will receive a tracking number for your shipment.  Track shipment here: http://auspost.com.au/track/
  • If your order is sent via TNT Express you will receive a consignment number for your shipment.  Track TNT shipments here: http://www.tnt.com


Courier Deliveries

Orders sent by courier can only be delivered to a fixed address (preferably a business address).  Goods that are left at unattended premises are the responsibility of the receiver.  If you have any special delivery requirements please let us know.